Counter Transaction

Procedure for Cash Collection Money Transfer

• Existing customers are required to provide valid photo identification, personal details, the full name of the beneficiary as it appears on their identification and the intended amount to be transferred.

• New individual customers must present a valid photo identification and complete personal details for registration, alongside the intended transfer amount. In certain cases, we may request information regarding the source of funds.

Business Customers

UnityLink offers specialized financial solutions tailored to the needs of our business customers. We are licensed by the Dutch Central Bank (DNB) to facilitate bank deposits and transfers to both business and private accounts in specified African destination countries, including Ghana, Gambia, and Kenya.

• Business customers are required to provide a copy of the extract of their business registration from the Chamber of Commerce, accompanied by additional relevant documentation, including details regarding the source of funds.

• Upon completion of the payment, the transaction may be finalized.

• Registrations for business customers are conducted exclusively at our main office in Amsterdam Southeast.

If you want to register as a business customer then please first contact our Compliance-staff to learn what documents you need to bring. Compliance can be contacted via compliance@unitymoney.nl

Cash Payout Type of Transaction

Following the completion of the transaction, the sender receives a formal receipt that includes the transaction code for the beneficiary’s reference in the destination country. The system then generates a unique transaction code, which is automatically sent to the sender’s registered phone number for further communication with the beneficiary. With the transaction code and valid photo identification, beneficiaries may collect their funds at any of the more than 2,000 payment points available within the designated African countries.

Procedure for Mobile Money Transfer

Existing customers are required to provide valid photo identification and personal details. The Mobile number of the beneficiary which validates the name of the beneficiary is also provided together with the To-Send amount intended to be transferred. When a mobile type of transaction is completed, the sender receives a notification that the transaction is processed, and the beneficiary's mobile wallet is instantly credited

Transfer into Bank Account

The transfer into the bank account remains the same for both personal and business transactions. The bank account of the beneficiary is credited the same day within a couple of minutes.